# Lost Access to N-SolidSense IoT Gateway Web UI After WAN0 Configuration Change (DHCP Disabled) **URL:** \ **Category:** Uncategorized\ **Created:** [May 6, 2025, 8:08am UTC](https://community.solid-run.com/t/lost-access-to-n-solidsense-iot-gateway-web-ui-after-wan0-configuration-change-dhcp-disabled/1011 "2025-05-06T08:08:59Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![Benjamin-IT](https://avatars.discourse-cdn.com/v4/letter/b/e9c0ed/32.png) [@Benjamin-IT](https://community.solid-run.com/u/Benjamin-IT)\ **Post date:** [May 6, 2025, 8:08am UTC](https://community.solid-run.com/t/lost-access-to-n-solidsense-iot-gateway-web-ui-after-wan0-configuration-change-dhcp-disabled/1011/1 "2025-05-06T08:08:59Z")
Hi all, I’m having a serious issue with my **N6 SolidSense IoT Gateway** , and I could really use some help. After making some changes to the `WAN0` interface (specifically, disabling DHCP), I’ve completely lost access to the device’s **Web UI** via its IP. I believe it’s no longer picking up an IP address or responding on the one it had before. Here’s what I’ve attempted so far: - Tried editing `/etc/network/interfaces` over the serial console to re-enable DHCP or assign a static IP—but **changes don’t seem to save or take effect** after reboot. - Looked through the **Eclipse Kura** folders on the system, but modifying configs there hasn’t helped restore connectivity either. - The gateway is otherwise booting and accessible via **serial** , so I’m not locked out entirely—but I’m stuck without web access and no network connectivity. At this point, I’m trying to figure out: 1. How to properly **re-enable DHCP on WAN0** , or 2. Manually set a **static IP** that will persist and be honored after reboot, or 3. Reset the **network configuration to factory/default** without wiping everything else. If anyone has worked with the N6 or knows how SolidSense handles persistent network settings (Kura or otherwise), I’d be very grateful for any pointers. Thanks in advance! ---
**Author:** ![jnettlet](https://dub1.discourse-cdn.com/flex005/user_avatar/community.solid-run.com/jnettlet/32/62_2.png) [@jnettlet](https://community.solid-run.com/u/jnettlet)\ **Post date:** [May 6, 2025, 2:04pm UTC](https://community.solid-run.com/t/lost-access-to-n-solidsense-iot-gateway-web-ui-after-wan0-configuration-change-dhcp-disabled/1011/2 "2025-05-06T14:04:27Z")
I am working on finding an answer for you. Would a factory reset work for you? ---
**Author:** ![Benjamin-IT](https://avatars.discourse-cdn.com/v4/letter/b/e9c0ed/32.png) [@Benjamin-IT](https://community.solid-run.com/u/Benjamin-IT)\ **Post date:** [May 6, 2025, 2:09pm UTC](https://community.solid-run.com/t/lost-access-to-n-solidsense-iot-gateway-web-ui-after-wan0-configuration-change-dhcp-disabled/1011/3 "2025-05-06T14:09:39Z")
Good Morning Mr Jon The device has wirepas, mqtt and kura installed in it, I do not know if a factory reset will remove those installations which I myself do not know how to re-install ---
**Author:** ![jnettlet](https://dub1.discourse-cdn.com/flex005/user_avatar/community.solid-run.com/jnettlet/32/62_2.png) [@jnettlet](https://community.solid-run.com/u/jnettlet)\ **Post date:** [May 6, 2025, 2:23pm UTC](https://community.solid-run.com/t/lost-access-to-n-solidsense-iot-gateway-web-ui-after-wan0-configuration-change-dhcp-disabled/1011/4 "2025-05-06T14:23:37Z")
The factory reset, should only reset the configurations back to the “default” settings it will not remove any software ---
**Author:** ![Benjamin-IT](https://avatars.discourse-cdn.com/v4/letter/b/e9c0ed/32.png) [@Benjamin-IT](https://community.solid-run.com/u/Benjamin-IT)\ **Post date:** [May 6, 2025, 2:27pm UTC](https://community.solid-run.com/t/lost-access-to-n-solidsense-iot-gateway-web-ui-after-wan0-configuration-change-dhcp-disabled/1011/5 "2025-05-06T14:27:46Z")
Thats duable through the Web ui no? because I cannot access it due to the dhcp issue, I essentially need a physical method to do it