# Cant access N6 Gateway
**URL:** https://community.solid-run.com/t/cant-access-n6-gateway/546
**Category:** Uncategorized
**Created:** [December 19, 2022, 10:14am UTC](https://community.solid-run.com/t/cant-access-n6-gateway/546 "2022-12-19T10:14:15Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@marculos](https://community.solid-run.com/u/marculos)
#### Post date: [December 19, 2022, 10:14am UTC](https://community.solid-run.com/t/cant-access-n6-gateway/546/1 "2022-12-19T10:14:15Z")
I have a N6 gateway. It was working on WiFi. Ethernet was disabled.
It dropped off the WiFi and I can no longer connect.
If I connect via HDMI I get a command prompt but admin/admin doesnt work.
I can connect to the SSID (password testKEYS) it transmits but it doesnt issue DHCP so not sure how to connect to it.
Any ideas would be appreciated.
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### Author:  [@jnettlet](https://community.solid-run.com/u/jnettlet)
#### Post date: [December 19, 2022, 10:17am UTC](https://community.solid-run.com/t/cant-access-n6-gateway/546/2 "2022-12-19T10:17:51Z")
What software image are you using on your device?
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### Author:  [@marculos](https://community.solid-run.com/u/marculos)
#### Post date: [December 19, 2022, 10:30am UTC](https://community.solid-run.com/t/cant-access-n6-gateway/546/3 "2022-12-19T10:30:20Z")
I’m using Kura
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### Author:  [@jnettlet](https://community.solid-run.com/u/jnettlet)
#### Post date: [December 19, 2022, 12:38pm UTC](https://community.solid-run.com/t/cant-access-n6-gateway/546/4 "2022-12-19T12:38:11Z")
Please contact [support@solid-run.com](mailto:support@solid-run.com) for help with this. Thanks